Conditions of sale

At MHTM SHOP, we are committed to providing the best shopping experience for all our customers. Please take a moment to review our terms of sale to understand how we ensure a smooth transaction and protect your rights.

1. Product Quality:

  • All products, whether new or used, are thoroughly inspected and tested to meet our quality standards.
  • Used products may show signs of wear, but their functionality is fully guaranteed.

2. Pricing and Payment:

  • All prices displayed on our website are in [Currency] and include applicable taxes.
  • Payments can be securely made via Mobile Money or bank transfer.
  • Orders are processed once payment is confirmed.

3. Shipping and Delivery:

  • We offer fast and reliable shipping to ensure your order reaches you in a timely manner.
  • Delivery times vary depending on your location. Estimated delivery times will be provided upon order confirmation.
  • Shipping fees may apply depending on the destination and order total.

4. Warranty:

  • All used products come with a 30-day warranty. During this period, if any issues arise that are not due to improper use, we will repair, replace, or refund the product.
  • New products are covered by the manufacturer's warranty. Warranty periods may vary depending on the product and brand.

5. Returns and Exchanges:

  • You have 14 days from the date of delivery to return or exchange a product, provided it is in its original condition and packaging.
  • For used products, if a defect appears within the 30-day warranty period, you are eligible for a repair or replacement at no additional cost.
  • Return shipping fees may apply unless the product is defective or damaged.

6. Liability:

  • MHTM SHOP is not responsible for any damage or loss that occurs after the product has been delivered and is in the customer's possession.
  • We do not cover damage caused by improper use, modifications, or accidents.

7. Customer Support:

  • Our team is available to assist you with any questions or concerns regarding your purchase. You can contact us through our customer support page for assistance.